Frequently Asked Questions

Yes. InseratPortal is for people aged 18 and over only. You confirm your adulthood yourself during registration. This confirmation is not an ID or identity check.

Yes, registration at InseratPortal is completely free. You can create an account and post free ads immediately.

No. You maintain one listing in InseratPortal and it appears on every partner portal listed as live in your dashboard. You update it once, not per portal.

Whether your listing appears on a partner site depends on the selected categories, the site’s focus and publication status. After selecting categories, the “Live now” section in your dashboard shows which active partner sites actually match. Publication on every partner site is not automatically included.

Compare partner sites and their focus

After registration, create a listing under “Ads” in the dashboard and choose an available listing type. Free listings require no credits; basic and premium listings have the costs and features shown during selection. If you have insufficient credits for paid publication, top up your balance first or choose another available option. Listings must comply with our rules and may be rejected or suspended for violations.

You can manage multiple listings. Account-specific or general limits may apply to drafts and free publications. Available options and any limits reached are shown in the dashboard. Charges depend on the paid listing type and extras you choose; free listings require no credits.

Yes. Select your listing under “Ads” in the dashboard and choose “Edit”. Changes must also comply with our listing rules.

The duration depends on the selected ad type. After expiration, the ad is automatically deactivated. An automatic renewal option is available. You can manually extend the duration at any time or delete the ad yourself.

Create and manage banner advertising under “Banners” in the dashboard. Set the image, destination link and available campaign options there. Available formats, durations and prices are shown when booking. Banners must also comply with our content and media rules.

You can request that an existing club be assigned to your InseratPortal account. Once assigned, manage the listing under “Clubs” in the dashboard. Requesting assignment does not by itself activate paid advertising; available advertising options and costs are shown in the dashboard.

Compare club and studio sections

An ad must accurately describe a real, legal offer for adults.

• All advertisers and depicted persons are at least 18 years old and have consented to publication.
• Only your own authentic photos or videos may be uploaded. They must show the actual provider or business being advertised.
• No visible genitals and no depictions involving children, animals, violence or excrement.
• Written consent and all required personality and image rights must exist for every identifiable person and protected item of content.

A verified listing has undergone an additional check. The label does not guarantee reliability, the services offered or the accuracy of every detail. A paid placement is not verification.

Report suspicious content or rule violations using the form on our contact page. Include the page URL, listing ID if available and a brief factual description. For child protection concerns, also follow the guidance on our child protection page.

Use the form on our contact page to report concerns about content or accounts. Include the page URL, listing ID if available and a brief factual description. Mark your report “Child protection”.

Do not download, copy or redistribute suspected material. Do not attach such images or videos. Do not continue contact with suspected individuals or conduct your own investigation. In immediate danger, contact the local police directly; our contact channel is not an emergency service.

Our guidance explains device and account settings and content filters. SafeSearch filters search results and does not prevent direct website access. Self-confirmation of adulthood does not replace effective parental controls.

Credits are our internal currency. 1 credit equals 1 Swiss Franc. You load credits and use them for ads, banners, clubs and boost options.

We accept common payment methods such as Mastercard, Visa, American Express, TWINT, PostFinance, Apple Pay and Google Pay. You can see the currently available options when topping up your balance in the dashboard.

Credits generally do not expire. If you do not log in for 24 consecutive months, your remaining balance may expire. You will be notified by email at least 30 days beforehand. Logging in again prevents expiry due to inactivity.

With boost options you highlight your ad. Push places it in first position and can be configured multiple times with flexible scheduling as an automatic push, including daily repetition. Color highlighting provides better visibility. Story displays your ad prominently.

Go to your ad in the dashboard and select the desired boost option. The costs will be deducted from your credit balance.

With premium listings you can improve copy with AI or translate foreign-language text into German. You see a preview and decide whether to apply it. Free and basic listings do not include this feature.

Automatic translation to partner portals requires German as the source language. If you write in another language, use AI assist «Translate to German», review the suggestion and save in German. Translations to English, French and Italian then run as usual.

Yes. If you write the title and description in German, we automatically translate them to English, French and Italian for partner portals. Your listing appears in multiple languages without maintaining each version yourself.